EA Admits That Anthem Is “Crashing” PS4 Models

EA Admits That Anthem Is “Crashing” PS4 Models

Through Twitter (via Eurogamer and VG247 ), EA has confirmed that it is aware of the serious problems of “crashes” of Anthem in its version of PlayStation 4.

The company claims it is investigating the situation in order to find a solution. However, player help is essential in the process. For this, the company asks that the affected ones send their data (PSN ID, a model of the PS4 and moment of the crash) to the Ans Answers HQ, the official page of the assistance of the company.

WE ARE AWARE OF THE PROBLEMS SOME ARE REPORTING ON ANTHEM. WE ARE INVESTIGATING AND WE ASK YOU TO SHARE SOME INFORMATION WHEN AFFECTED. IF YOU HAVE ALREADY DONE SO, WE WILL BE LOOKING FOR INFORMATION. IF NOT, PLEASE REPLY TO THE TOPIC IN EA ANSWERS HQ

In the official site of the topic, hundreds of users reported the defect in various models of the Sony platform. “Crashes” not only close the game but force the console to restart. The concern of the players is the damage to the system due to the problems. Some even claimed that the console “brickou”, used an expression that means the death of the video game.

Although the investigations of the producer are in progress, it seems that it is something related to a newly released patch. But it is still unclear.

The situation seems very serious since even Sony is accepting requests for reimbursement from consumers who can prove some kind of problem with the game.